Phone support is avaliable 10:00 A.M. to 5 P.M. EST, 7 Days a week 
  Most of the time we prefer to communicate VIA email and instant messenger. If we do not answer the phone please Send us an Email.  We respond during business hours within 10 minutes.  30 minutes outside of business hours

WE OFFER 24/7 SUPPORT EMAIL SUPPORT 365 DAYS A YEAR. .   WE MIGHT NOT BE ABLE TO RESPOND INSTANTLY ON WEEKENDS.

WE CAN BE REACHED VIA YAHOO MESSENGER WITH SCREEN NAME ' FATBIKEZ '  OR SKYPE USERNAME  FATBIKEZ

Within the United States:   (614)-495-1400 . If we do not answer the phone please leave a message, it will be e-mailed to us VIA an audio file and we will respond ASAP.  How ever email is always the most convient way to stay in touch

SIMPLY USE THE CONTACT US LINK ON THE SITE OR NEXT TO THE LIVE CHAT BUTTON.

IF YOU HAVE A BLACKBERRY YOU CAN CHAT WITH US USING PIN 2075EBF9

You can follow us on Twitter at  http://twitter.com/fatbikez